InterSolutions: 50% Efficiency Gain with Unified Staffing Platform

04 Feb

TL;DR:

InterSolutions replaced fragmented legacy systems with a unified staffing platform, driving a 50% reduction in onboarding time, 50% increase in operational efficiency, and >99% uptime across payroll and compliance functions. This transition showcased how all-in-one staffing software transforms operational velocity and data integrity for enterprise staffing firms.

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About InterSolutions
The Challenge: Scaling Beyond Legacy Tech to a Unified Staffing Platform
The Transformation: Choosing a Unified Staffing Platform
Implementation: Smooth Transition for Hundreds of Internal Team Members
Life After Go-Live: Unified Staffing Platform
Measurable Results
Aqore Features That Drove InterSolutions’ Transformation

About InterSolutions

Founded in the late 1990s, InterSolutions is one of the most established staffing firms dedicated exclusively to the property management industry.

Operating coast-to-coast across nearly 80 markets, InterSolutions places leasing consultants, maintenance technicians, porters, concierge staff, and other critical on-site roles through temporary, temp-to-perm, contract, and direct-hire models.

Quality and compliance are non-negotiable. Every associate undergoes thorough background checks, comprehensive training, and role-specific coaching before being placed. At enterprise scale, that level of rigor requires systems that are fast, stable, and deeply connected.

To support high-volume placements with uncompromising compliance standards, InterSolutions partnered with Aqore to replace fragmented systems with a unified staffing platform, driving faster workflows, stronger compliance, & measurable ROI.

Company

Intersoltions LLC

Employees

1,292 associated members

Industry

Staffing and Recruiting

HQ

Cherry Hill, NJ

Website

intersolutions.com

Faster Onboarding

0 %

Market Served

0 %

Efficiency Gain

0 %

The Challenge: Scaling Beyond Legacy Tech to a Unified Staffing Platform

InterSolutions was operating at enterprise volume on a system that had evolved through patches and workarounds rather than the intentional design found in a unified staffing platform.

Key challenges included:

Heavy manual effort across recruiting, onboarding, and payroll
Multiple screens and tabs required to complete basic tasks
No true cross-system search or visibility
Onboarding dependent on clunky third-party integrations
Payroll latency during peak processing days
Frequent rework and internal support tickets

As Michaela, System Lead at InterSolutions, described it:
“It felt like multiple systems glued together. We were far too big for what the platform was trying to do.”
Payroll processing routinely slowed operations from Monday through Wednesday. Onboarding lacked transparency. Compliance required constant follow-ups.
The system wasn’t broken; it just wasn’t built for this level of scale!

The Transformation: Choosing a Unified Staffing Platform

During their evaluation, InterSolutions looked at several vendors. The pattern was familiar: limited flexibility, reliance on partner tools, and recommendations to add more software to fill gaps.

Aqore Staffing Software took a different approach!

Instead of pushing add-ons, the Aqore team focused on InterSolutions’ real workflows, demonstrating how a single, true unified staffing platform could support ATS, onboarding, time, payroll, and compliance without fragmentation.

“Every conversation was about how the system could serve us,” Michaela shared. “Not about adding more tools.”

When InterSolutions raised enterprise-level requirements, Aqore didn’t deflect. They showed what was possible and backed it up.

That commitment to partnership became the tipping point. From a leadership and financial standpoint, the impact was equally clear.

Implementation: Smooth Transition for Hundreds of Internal Team Members

To solve the fragmentation that plagued InterSolutions’ legacy systems, Aqore implemented a unified staffing platform tailored to the unique rigors of property management staffing. This transition replaced disjointed manual processes with a single, high-velocity digital ecosystem.

Michaela brought a unique perspective, having spent a decade implementing ATS and HRIS platforms before joining InterSolutions. Her assessment was direct and honest:

Data migrated cleanly
No major integrity issues
Any cleanup stemmed from limitations in the legacy system, not Aqore

“The transition was genuinely smooth, and our data came over cleanly; any post-migration cleanup we had to do was driven by how our legacy system had been configured, not by issues with Aqore.”

Aqore also took a deliberate approach to go-live. The rollout was staggered; front office teams first, followed by back-office users the following week. Aqore placed a dedicated resource on-site during the transition to support teams in real time. That strategy mattered!

Michaela Conway

Manager - Systems and Special Projects, Intersolutions

In prior system changes, frustration often lingered for months. With Aqore, the implementation was architected for zero downtime and total user adoption. Issues raised during the critical go-live phase were resolved within minutes, not days.

Clear communication, rigorous pre-work, and hands-on guidance meant that potential roadblocks were mitigated before they could impact operations.

The result? For leaders accustomed to painful system transitions, this represented meaningful risk mitigation. A transition Michaela rates as a 10/10 for Aqore’s customer support. “It felt like real-time. When we had an issue, it was resolved within minutes.”

Life After Go-Live: Unified Staffing Platform

Eight months post-launch, the difference was immediate with measurable impact.

“We log in once, and everything we need is there,” Michaela said. “My people are genuinely happier.”

InterSolutions now operates on a true all-in-one staffing platform with:

Unified ATS, onboarding, time, payroll, and compliance
Cross-application search
Faster performance and higher uptime
Fewer internal system issues

Measurable Results

Since implementing Aqore, InterSolutions has achieved:

50% reduction in onboarding time

45% reduction in internal system-related support tickets

At least 45–50% improvement in overall operational efficiency
>99% system uptime, even during peak payroll cycles

“We no longer have days where payroll brings everything to a halt,” Michaela noted. “The speed and uptime are simply better.”

Aqore Features That Drove Intersolutions Transformation

The Workboard:
InterSolutions specifically asked for this feature before committing to Aqore, and it’s transformed how they manage time.

Checking time, clocking people in and out, and ensuring customer approval through this centralized hub drives faster and more accurate time management.

Integrated Onboarding Software:
To address the friction caused by fragmented legacy systems, Aqore implemented an integrated onboarding software.

By centralizing every form, compliance checkpoint, & approval workflow, eliminating the need for third-party integrations.

“Having the forms inside the system, inside of the portal for someone to just click through has saved us an immense amount of time and keeps us compliant,” Michaela explains.

For an enterprise staffing firm, scalable technology isn’t optional; it’s a prerequisite for growth, margin protection, and client satisfaction.

InterSolutions manages 80+ markets coast to coast. They process payroll for thousands of property management professionals every week. And they do it all on a true all-in-one staffing platform that supports expansion, reduces operational risk, and gives leaders real-time visibility into the business.

If your current system has you thinking there must be a better way, there is!

Looking to move beyond legacy staffing systems?

Discover how Aqore supports staffing agencies on a scale!

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