How LaborWorks Transitioned to a Scalable All-in-One AI Staffing Platform

Since its founding, LaborWorks has become a trusted staffing specialist in the light industrial sector, upholding its brand promise of being ‘Always Available.’

Known for reliability and strong team-building, the company grew rapidly, but its outdated, legacy systems couldn’t keep pace.

To sustain growth, LaborWorks needed a scalable AI staffing platform that delivered the efficiency of a cloud-based, all-in-one staffing platform.

LaborWorks Goal: Modernize operations and empower teams with the right technology and support to fuel future growth.

Company

LaborWorks

Employees

500

Industry

Staffing and Recruiting

Asheville, NC

Website

https://laborworks.com/

The Challenge

By 2022, LaborWorks was feeling the strain of outdated technology. Their legacy staffing software lacked the staffing software integrations and flexibility needed for a forward-thinking agency, forcing teams into manual fixes across disconnected front and back-office systems. These legacy staffing software limitations slowed efficiency and hurt scalability.

Fragmented Systems: The lack of a unified, web-based platform meant critical back-office operations had to be solved from the front-end, causing delays and inefficiencies.
Poor Support: Issues lingered as support teams lacked expertise. The LaborWorks team often knew more about the system’s flaws than the vendor’s support staff, leaving LaborWorks with long, unresolved ticket times.
Lack of Modern Features: The system lacked essential tools, such as a mobile, time and attendance solution for staffing agencies and a recruiter-friendly mobile app.
Non-Scalable Architecture: The platform couldn’t support LaborWorks’ growth, making it hard to scale without sacrificing service quality.

“With our previous software provider, I felt like I knew more about the system than the support people… I’d call them and they’re like, ‘Well, we’re going to have to send that to development.’ It would just be a rabbit hole.”

– Jeff Shearer, Vice President of Digital Solutions, LaborWorks, Inc.

The Move to Aqore: A Strategic Shift

LaborWorks transitioned to Zenople by Aqore, an all-in-one, cloud-based staffing software platform. More than features, they wanted a partner that could deliver a scalable staffing software architecture and strong support.

From day one, the Aqore delivered:

Fully Integrated Platform: True front-to-back-office staffing platform on a single web-based system, giving the LaborWorks team a seamless environment they had needed for future scalability.
Expert-Level Support: Aqore provided a dedicated customer success manager and improved staffing software customer support.

The Impact: Relief, Efficiency, and a Vision for the Future

Within weeks, LaborWorks began to see the results they needed. Automated workflows replaced manual tasks, creating measurable staffing software ROI and recruiter efficiency gains. The overwhelming feeling across the team was relief.

Operational Efficiency Unlocked: Automated workflows and a unified system replaced manual tasks and disconnected processes, giving the LaborWorks team more time to focus on high-value activities.
“Night and Day” Support: With a responsive and knowledgeable support team, issues that once dragged on for weeks were now resolved quickly.
Future-Ready with AI: The team is excited about leveraging Aqore’s AI staffing platform to eliminate mundane tasks, streamline scheduling through job schedule management for staffing firms, and boost overall productivity.

For LaborWorks, the shift to Aqore was more than a tech upgrade; it was a strategic transformation. With a scalable AI staffing platform and responsive staffing software customer support, Aqore became a partner built to scale with their future.